❓ FAQs
All your answers in one place
Every question you might have about accounts, bonuses, payments, games, and support at 90jil — all the answers are laid out on this page in Bengali.
Whether you are a new player or an experienced one, it is natural to have questions while using 90jil. How to meet the wagering requirement for the welcome bonus, how quickly you can receive money in a Bangladeshi wallet, whether the live casino works on mobile — all of these are answered directly here. Scroll through the sections below or find your question right away.
Casino & Table Games
90jil's table games have separate tables for players of all levels — from small-budget players to experienced high-stakes bettors. When you load any game, the minimum and maximum bet for that table is shown on screen. You can switch tables at any time to choose a limit that suits you.
Yes, 90jil's live casino is fully mobile-friendly. Access it directly from the browser on any Android or iOS smartphone — no separate app download needed. With a good internet connection, the live dealer video feed runs smoothly and all game controls are easy to use by touch.
Live dealer games are streamed in real time from a professional studio. There, trained dealers run the games using real cards, wheels, or dice. You place your bets on screen and see the results in real time. Because the game is played by a real person rather than a computer-generated result, the experience feels much more realistic.
In roulette, the outcome is decided using a spinning wheel and a ball. Players can bet on any number, color (red/black), or group of numbers. Betting on a specific number gives a lower chance of winning but a higher payout, while betting on red/black gives a higher chance but a lower payout. 90jil offers European roulette and other variants.
Baccarat is one of the easiest casino games. You simply bet on one of three outcomes — Player, Banker, or Tie. Whichever of the two hands has a total value closest to 9 wins. For beginners, the advice is to start with small bets, get a feel for the rhythm of the game, and gradually increase your bets.
Welcome Bonus
No, 90jil's welcome bonus is available only once per player — at the time of the first deposit. Each account, phone number, and payment method is verified separately. Attempting to claim the bonus multiple times by opening multiple accounts risks having all accounts cancelled.
Wagering is calculated only on the bonus amount — not on the deposit. For example: if you deposit ৳1,000 you receive a ৳1,000 bonus. You must place ৳1,000 × 15 = ৳15,000 in bets on that bonus before you can withdraw winnings from it. 15x means 15 times the bonus amount only — the deposit is not included.
Slot games generally count toward wagering in full. Live casino and table games may contribute partially or not at all — ask 90jil's live chat support for the specific terms. Before accepting a bonus, it is wise to check how much each game type contributes to wagering.
The process is simple: create an account at 90jil, then make your first deposit of at least ৳300. The option to activate the bonus is on the deposit page itself. A 100% bonus on the deposit amount is added to your account automatically, up to a maximum bonus of ৳5,000. For example: depositing ৳12,000 gives a bonus of ৳5,000 — making your total balance ৳17,000.
Yes, bonuses have a set expiry period. If the wagering requirement is not met within the specified time, the bonus and any balance won from it may be cancelled. You can check how much wagering remains before expiry from your account dashboard. Contact support if you have any issues.
Support Questions
90jil's customer support is available 7 days a week, 24 hours a day. You can reach out by live chat or email at any time — day or night, including during Eid holidays. Live chat is the fastest option to avoid long wait times.
Absolutely. 90jil's support team can assist in both Bengali and English. The team was built with Bangladeshi players in mind, so feel free to ask your questions entirely in Bengali — it is no problem at all.
To get your issue resolved quickly, have the following ready in advance: your registered phone number or email address, when the issue occurred (date and time), any transaction or game session ID if available, and a screenshot if possible. This allows the agent to verify your account quickly and get to work.
There are two support channels: Live Chat — after logging in to the site, speak directly with an agent through the chat window, this is the fastest option; and Email — for complex matters, write in detail and send to [email protected]. There is no phone or social media channel.
How to Withdraw Money
Yes, 90jil processes withdrawals only to bKash, Nagad, or Rocket wallets registered in the account holder's own name, or to their own bank account. Sending to another person's wallet is not possible. This rule is for security — it is mandatory to keep your funds protected.
The minimum withdrawal amount at 90jil is ৳1,000. Requests below this amount are not processed. If you have questions about the maximum limit, ask via live chat support, as additional verification may be required for large amounts.
Yes, a "pending" status is completely normal. After your withdrawal request is submitted, the finance team reviews and processes it. The money typically arrives within 30 minutes to 3 hours. If it is still pending after 3 hours, contact live chat with your transaction ID.
The standard processing time for withdrawals at 90jil is 30 minutes to 3 hours. bKash, Nagad, and Rocket transfers generally arrive the fastest. Bank transfers may take a little longer, especially on weekends or public holidays. Processing may take slightly longer during peak hours.
Still have questions?
If you didn't find your answer, don't worry — the 90jil support team is by your side 24/7. Ask in Bengali and get a quick response.
Live Chat — 24/7
[email protected]